Excellent Customer Support
Had some questions about the installation location of the RVI3 phantom bracket. Called and left a message with their customer service support team. I received a callback within 20 minutes from a very knowledgeable representative. He walked me through the different options related to my vehicle. He even allowed me to send him photos of the area in question on the floorboard. Because of his prompt reply and expertise related to my specific vehicle, I was able to successfully complete the install. Thanks RVI
I can’t get ahold of RV2 customer service. The contact # takes me through a bunch of adds and I can never talk to anyone. I’ve had nothing but problems with my RV2 set up, the unit in the rv won’t communicate with the unit in the car, even when I put them both in car to see if it would activate, nothing!!! I’ve replaced both antennas but no help.
Great service and product
I’ve had my RVi braking system about a year now. Had some issues last summer with the braking system reading brake pedal depressed while towing my wrangler unlimited. This usually occurred when travel bumpy roads or hitting a rough patch. I called RVi, left a voice mail and they called back same day. The RVi crew didn’t charge me for the bracket or shipping. Received next day. Very easy install, the system feels more secured during the initial fit/setup. Looking forward to putting it to the test once the season starts back up. Great job all around RVi crew!
Rvi 3 and tire patrol
I waited a while to review just to get some time on the system, now I have to say, the rvi 3 is amazing, it is super easy to install, set up and use, only takes a minute or two, done! The function and logic of the system is fantastic. It is very intelligent, going down hill I can brake the rv soft and the rvi logic is such that no toed braking is needed or used, but if I need to slow faster, the rvi will kick in and give proportional brake control, same on level ground but you can tell the sensitivity formula is different. I have only done a few trips and a few thou miles but I love this system. Their support is fantastic too, when I first got the tire patrol (early deliveries) there were issues with disconnects, and paring, I called them and the send me all new sensors and a new command center modified for better range performance, this so far has fixed the issues. Great job dan and team.... I wish I could split the tablet screen so it shows the braking and all the tires on ONE SCREEN. That would be perfect!!! ( read, app mod DAN!). Thanks for such a great product! Five stars!,